Art Services
For services such as Sip&Pour, Private Sessions, or Kid's Painting parties, we do not accept returns. All items are final sale.
- For each event, we require a non-refundable deposit (payable by cash or electronic payment only) within 14 working days of the booked event.
- It is the responsibility of the HOST to confirm the number of attendees for the event within 48 hours of the event. We bring up to 5 additional kits for each party which are charged to the host or attendee (if needed) to cover the additional cost.
- Cancellations are accepted up to 48 hours prior to the event. The deposit is non-refundable.
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Purchasing Artwork
Please choose your original artwork carefully as we do not accept returns. All items are final sale.
Unpacking Artwork
To avoid accidentally damaging your original piece, such as if a work is unframed, leave all unpacking and handling of the artwork to a trusted professional framer or art handler. We are not liable for damage due to rough or ill-handling of artwork during unpacking.
Artwork Damaged in Transit
- All items are photographed prior to shipping to our customers. Please note we store this data for each purchase.
- If you notice damage upon unpacking your new art piece purchased from Art Inspirations by Karen Longoria, contact us within 48 hours of receiving the artwork with digital images of the damage. We will provide you a pre-paid shipping label to return the item in the original packaging. If we find the piece was damaged in transit, we will attempt to replace the piece. For original work, NOTE: a replacement may take 4-6 additional weeks to create, dry, and cure the piece prior to shipment.
- To receive your replacement, you must follow these instructions: 1) ship your original work as received in it's original packaging within 7 days of receipt, 2) provide evidence of proof of purchase showing payment, 3) Refund will be provided (less shipping & handling) within 30 days of receipt.
I am not able to offer refunds for artwork in the following cases:
- Any returned (damaged) item not in its original packaging or missing parts for reasons not due to our error.
- Any item returned due to damage more than 7 days after delivery.